Shanta Segabon

Intuitive professional with acute business acumen and expertise in online marketing and market penetration. Excel at customer database segmentation and value extraction to boost revenue, player value extraction and organisational expansion. Record of accomplishment for player retention, loyalty programme development, and brand positioning. Exemplary skills for making critical decisions and providing solutions to complex issues. Outstanding communication skills with demonstrated ability to develop services, programmes, and promotional campaigns to ensure customer satisfaction. Successfully lead stakeholder engagement with exceptional collaborative efforts for interactively discussing solutions, new programmes and processes, revenues, and productivity goals. Passionate about empowering and developing team members, employees are not the means to an end – your people are your product and every employee across departments can have a meaningful impact on the bottom line, the proviso being transparency and clear direction provided by management.