1 hour sample workshop of the full course.
A Masterclass in modernising your brand and elevating VIP engagement. This intensive training is designed to help operators refine and future-proof their VIP strategies by mastering:
Brief insights into other areas that will be discussed in the 2-day workshop
Q&A to conclude the 1-hour workshop
Who should attend? iGaming operators, land-based operators, start-ups, regulators.
Relevant roles: VIP Program Managers, Loyalty Scheme Managers, Marketing Managers, Customer Experience Managers, General Managers, Finance Managers, Customer Acquisition and Retention Specialists, C-Suite Executives (CEO, CFO, CMO)
Due to popular demand, we’re excited to introduce a brand-new course tailored for those looking to break into VIP, enhance their existing VIP service levels, or establish their own elite in-house VIP team from the ground up.
Dive into the world of AI and its transformative role in gaming and betting. This workshop unpacks the mechanics behind AI-driven insights, exploring how machine learning powers personalization, predictive analytics, and large-scale decision-making. We'll examine the benefits and risks of AI, from enhancing user experience to ethical concerns, and uncover global trends shaping the industry's future.